Director of Tailored Care Management

Do you have a passion for making a real difference in the lives of people living with substance use and mental health challenges? At Easterseals PORT Health (ESPH), we’re seeking a compassionate and dedicated full-time Director to join our Tailored Care Management team (TCM) in Eastern North Carolina. As a valued member of our collaborative and supportive team, you will work together to transform the lives of individuals by providing a comprehensive range of services that treat the whole person and empower patients to find their way forward.

What You’ll Do

As the TCM Director, you will be responsible for staff management and team training, quality improvement and compliance as defined by the MCO’s and the NCQA Care Management Criteria in addition to monitoring the budget and administrative policies. The Director leads the team in their efforts to ensure growth, consistency, and continued financial viability of the TCM program. The ability to multi-task and think outside the box are critical skills to success in this integral team leadership position. 

How You’ll Benefit

Being part of our team means we value and encourage your personal growth and development. You’ll earn a competitive annual salary between $75,000 and 85,000 depending on skills and experience. This full-time position offers a hybrid schedule Monday-Friday primarily 8 am-5 pm with flexibility to support your teams outside of regular business hours, if needed. We also offer competitive benefits for benefits eligible positions.

Our benefits include:

  • Paid time off and paid holidays
  • Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
  • Life Insurance, Disability Insurance and more
  • 403(b) Retirement Plan
  • Employee Assistance Program and Legal services, as needed
  • Lots of Merchant Discounts to improve your purchasing power!
  • We provide all work tools and reimbursement for work-related travel
  • Supervision for licensure!
  • We are a Public Student Loan Forgiveness (PSLF) qualifier
  • Professional development and opportunities for staff training

What We’re Looking For

To join our team as the TCM Director, IDEAL candidates will have experience with clinical coordination, community resources and care plan development in addition to possessing top-tier communication skills, being adept at problem solving and de-escalation in times of crisis. We also require:

  • Bachelor’s degree in Human Services and 3 years’ experience in MH/SUD, clinical work and/or care management
  • Master’s degree and clinical mental health licensure preferred

If you are a kind, caring leader looking to make a significant impact, we invite you to apply for this position and join our mission of enhancing lives and our community. Apply now via our website: www.eastersealsucp.com OR by sending your resume to recruiter@eastersealsucp.com

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.

Our working environment supports employee and client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles.

We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive, Diverse, Equitable, Authentic & Learning (IDEAL) organization.

Applicants of all abilities are encouraged to apply!